Portal Phone System: Inbound Call Schedule Operator Schedule 01-11-24

In this video, I explain how the inbound call schedule feature works in our portal phone system. I demonstrate how to set up multiple calendar schedules per day and assign specific team members to receive inbound calls. I also discuss the option to disable alternate providers and how the system determines who to reach out to when a call comes in. This video provides important information for managing incoming calls effectively.

00:00 Introduction

00:48 Operator Schedule

01:17 Disable Alternate Provider

01:49 Saving Changes