FxMedSupport Help Center | Credit Card

Credit Card - Setup Guide

Updated 06-08-26 - V: 1.0.0

Nazir

Last Update 2 個月前

This article walks you through how to add your credit card payment method for FXMedSupport services inside the FXMedSupport 2.0 platform.

Overview

The Credit Card section in FXMedSupport 2.0 allows you to enter and save your practice's payment method for FXMedSupport services. Once your card details are saved, they are securely integrated with FXMedSupport to ensure uninterrupted access to all services.

What It Supports

• Adding a credit card as the payment method for FXMedSupport services
• Entering and saving Card Number, Expiry Date, CVC Code, and ZIP Code
• Securely integrating payment details with the FXMedSupport platform

Before You Begin

• You are logged in to Cerbo as an admin
• The FXMedSupport 2.0 widget is installed and active in your Cerbo environment
• You have your credit card details ready: card number, expiry date, CVC code (3-digit code on the back of the card), and billing ZIP code

Step 1: Open the FXMedSupport Widget

1. On the right side of the Cerbo screen, click the FXMedSupport circular icon to open the widget.

2. At the bottom of the widget, click Support / Settings.

3. In the menu that appears, click Help / Settings to expand it.

4. Click Application Settings.

5. The FXMedSupport settings panel will open showing multiple tabs at the top.

Step 2: Navigate to the Credit Card Tab

1. In the settings panel, look at the tabs along the top row. You will see: FxMed Support Settings, Letterhead Settings, Mobile App Settings, Mobile App Login Report, Mobile App Menu, Custom Labels, Vitals Mapping, App Codes, External Links, Contact Information, Billing, Credit Card, Dynamic Buttons, Cerbo Notifications, and Cerbo Admins.
2. Click the Credit Card tab.
3. The Credit Card page will open showing the heading "Credit Card — Payment Method for your FxMed Support Services."

Step 3: Enter Your Credit Card Details

1. In the Card Number field, enter your full credit card number.
2. In the Expiry Date field, enter the expiration date from your card (e.g., 06/28).
3. In the Card Code field, enter the 3-digit CVC code found on the back of your card.
4. In the Zip field, enter your billing ZIP code.
5. Click the Save Credit Card Details button to save your payment information.

ℹ️ Once you click Save Credit Card Details, your card information will be securely integrated with FXMedSupport Services to enable continued access to all platform features.

⚠️ Never share your card details with anyone outside of this secure settings panel. Only enter your card information directly through the FXMedSupport Credit Card tab in the Application Settings.

Summary

Opened the FXMedSupport widget and navigated to Application Settings via Support / Settings → Help / Settings.
Clicked the Credit Card tab in the settings panel.
Entered the Card Number, Expiry Date, CVC Card Code, and billing ZIP code.
Clicked Save Credit Card Details to securely save the payment method for FXMedSupport services.

Troubleshooting

I cannot find the Credit Card tab → Make sure you have clicked Support / Settings → Help / Settings → Application Settings to open the full settings panel. The Credit Card tab appears in the top row of tabs alongside other settings options.

My card details are not saving → Double-check that all four fields are filled in correctly: Card Number, Expiry Date, Card Code (CVC), and Zip. Then click Save Credit Card Details again.

I entered the wrong card details → Simply return to the Credit Card tab, clear the fields, enter the correct information, and click Save Credit Card Details to update.

Need Help?

If you run into any issues while adding your credit card payment method, please reach out to our support team. We're happy to help!

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