Patient Re-Engagement System 01-11-24

In this video, I introduce the Serbo patient reengagement system, which is designed to help practices reconnect with patients who have moved in and out of their care. I explain how the system works, including syncing active patients, setting notification triggers, and using tags for conditions. I also discuss the importance of different time intervals for sending reminders and the various communication channels available. Watch this video to learn how to effectively use the patient reengagement system and improve patient engagement.

00:00 Introduction

00:26 Syncing active patients

01:10 Adding tags for conditions

01:31 Setting up message triggers

02:16 Using the system for long-term patient reengagement

02:56 Understanding tag levels and examples