Credit Card 3rd Party Notifications

There are two types of notification

It’s send when the user has not added the payment profile. It’s triggered whenever pt.created webhook is received or a charge with option P-Depot is created first time.

It’s send when user has added his payment detail but transaction is failed as the information is no longer correct. User got the notification to update his/her payment detail in payment profile.

Note: When a transaction remains failed a task is created and assigned to the person who has created the charge

Note: When the transaction is successful an invoice is uploaded in patient documents with charge name and date. That needs to be approved by some provider/admin in patient portal queue.

The notification can be sent either as an email or portal message or Both.

CronJobs:

If the user has not added his/her payment info in authorize.net and charge is created it becomes a pending transaction. There’s a cronjob that runs after every 5 minutes and process the pending transaction

If some transaction is failed there’s a cronjob that runs after every 5 minutes and process the failed transactions. Every failed transaction is tried once a day so we don’t try false attempts again and again.

There’s a cronjob that runs after every 5 minutes and create any subscription that’s pending.

Notes:

If the start date is the current date the first payment is charged the next day.

For subscriptions with a monthly interval, whose payments begin on the 31st of a month, payments for months with fewer than 31 days occur on the last day of the month.

If the payment/CC info is still not added for customers when the subscription is added. Customer is sent an email from the template set in the admin to add his/her payment info. And when they add the info the subscription is created in authorize.net.