SMS Text Opt-out Update 03-25-24

Enhanced Patient Communication with Opt-Out Control

FxMedSupport: Enhanced Patient Communication with Opt-Out Control

FxMedSupport, integrated with your Cerbo EHR system, now offers improved SMS texting communication with greater control over patient opt-out preferences.

Here's what's new:

Respecting Patient Choices: We fully honor Cerbo patient preferences regarding SMS texting opt-out.

Automatic Opt-Out System: A new internal system automatically enforces compliance for opt-out messages, ensuring you only send texts to those who want them.

Enhanced Opt-Out Control: In the settings page, you can now choose the frequency (60, 90, 180, or 365 days) for the automatic opt-out message to be sent.

Initial Opt-Out Message: Our system will send a one-time message upon initial contact with a new number, informing them about receiving texts and how to opt out.

Benefits:

Improved patient experience by respecting their communication preferences.

Reduced risk of non-compliance with SMS regulations.

Increased patient engagement with relevant and timely text messages.

Streamlined workflows with automated opt-out management.

Take control of your patient communication with FxMedSupport's enhanced SMS texting features.